ORDERING INFORMATION, TERMS AND CONDITIONS

HOW TO ORDER

Make a copy of the order form and check list. Fill in the specifications of your job including: quantity, turnaround time, paper stock, trim size, etc. and any other special instructions. Send the order from, your disks, your laser proofs and a deposit of at least 50% of the total price, and we'll begin production immediately. If you have any questions, don't hesitate to call our toll free number (800) 886-9301. One of our customer service representatives will be happy to help you.

DROP SHIPPING INFORMATION

If you would like the job to be shipped to a third party, please be sure to include the address, phone number and a contact name for the drop shipment. Also be sure to arrange for payment prior to drop shipment.

PAYMENT TERMS

A 50% deposit is required with each order. The balance will be collected COD. Most major credit cards are accepted. Credit terms are not accepted.

QUOTATIONS

All quotes provided by GRAPHIC CONCEPTS are valid for thirty days. Orders not received within this time are subject for review.

TAX EXEMPTIONS

New Jersey businesses must enclose a tax exempt form with their first order. If the tax exempt form is not received, appropriate New Jersey state sales tax will be charged.

TURNAROUND TIME

Turnaround times are quoted in working business days, and do not include weekends or holidays. Orders received at our plant before 12:00 noon are started that day. Orders received after noon will be started the following day.

ADDITIONAL WORK

The catalog standard turnaround times are for printing only. Additional services such as folding, perforating, binding and special cutting may add time. Call your Graphic Concepts customer service agent for complete details and a delivery quote for your particular job.

CANCELLATIONS

All canceled orders will be charged a minimum fee of $50. Orders which have proceeded into our production process will be charged according to the degree of completion at the time of cancellation.

QUALITY CONTROL

Our company takes pride in the consistent quality of our work. We perform extensive checks of your job before, during and after the printing process to assure that the job meets your specifications. In the rare case that you are dissatisfied with your job, you must make a formal complaint within 48 hours of receipt. Graphic Concepts will respond within 24 hours.

COLOR CONTROL

Our company prints to high quality commercially pleasing color specifications. A very small color shift may occur between your original and the printed job. If part of your job is particularly color sensitive (e.g. your logo must match the original exactly) please note it on your order. We will be sure to keep the color of any critical components as close as feasible.

COPYRIGHT INFRINGEMENTS

Graphic Concepts will not accept responsibility for copyright infringements resulting from the reproduction of documents provided by its customers. Graphic Concepts reserves the right to refuse any job it believes will violate any Federal, State or local law.

SHIPPING CHARGES

All shipments are F.O.B. from our factory in Fairfield, NJ. We will ship your job via the carrier of your choice. If shipping service is not specified, orders will be shipped either Federal Express or UPS next day. The customer is responsible for all shipping charges. We charge the standard list price for all shipping (unlike some printers who mark up prices substantially). All orders processed by Graphic Concepts are assessed a $10 handling fee.

© 2013 Graphic Concepts & Reproductions, Inc.

Please direct Product and Service inquiries to info@graphiconcepts.com

Please direct Commercial Printing inquiries to sales@graphiconcepts.com